OUTSOURCE COMPUTER SYSTEM FOR DESIGNING COMPUTER SYSTEMS AND PROGRAMS L.L.C.
Privacy Policy
Last Updated: June 2025

1. Introduction

OUTSOURCE COMPUTER SYSTEM FOR DESIGNING COMPUTER SYSTEMS AND PROGRAMS L.L.C., also known as OCS (“Oscar,” “we,” “us” or “our”) respects your privacy and is committed to protecting your personal data under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”). This Privacy Policy explains how we collect, use, share and safeguard your information when you visit www.ocs-uae.com (“Site”) or use our cloud-based compliance platform (“Services”).

2. Data Controller & Contact Details

Data Controller:
OUTSOURCE COMPUTER SYSTEM FOR DESIGNING COMPUTER SYSTEMS AND PROGRAMS L.L.C.
Trade License No.: CN-5012026 
ADCCI Membership No.: 8800061178 
Establishment Date: 20/11/2023 

Registered Address:
Suite 1606, 16th Floor, SJ Commercial Tower
Abu Dhabi, United Arab Emirates
PO Box 37435

Economic Activities:

  • Cloud Computing Services (6311011)
  • Computer Systems and Software Designing

Directors & Data Protection Contacts:

  • Matthew Thickett, Director: matt@criticalpath-uk.com
  • Michael Lakey, Director: m.lakey@criticalpath-uae.com

How to Reach Us:

3. Personal Data We Collect

  1. Data you provide:
    • Identity & contact details: name, job title, company name, email, phone
    • Registration data: credentials, preferences, support requests
  2. Automatic data:
    • Device & usage: IP address, browser type, operating system, session times, pages viewed
    • Cookies & similar technologies (see Section 7)

4. Legal Basis & Purposes of Processing

Under PDPL Article 4, we process your data only when:

  • Performance of a contract: to deliver the Services you request
  • Legal obligation: to comply with UAE record-keeping and audit rules
  • Legitimate interest: to improve our platform, secure our systems, and prevent fraud
  • Consent: for marketing communications (you may withdraw consent at any time)

We use your data to:

  • Operate and maintain your account and our platform
  • Communicate service updates, technical notices, and support
  • Send newsletters and promotional offers (with your consent)
  • Analyze usage for performance improvements
  • Comply with legal or regulatory inquiries

5. Disclosure & International Transfers

We may share your data with:

  • Service providers (hosting, analytics, email) under binding confidentiality agreements
  • Affiliates for group reporting and support
  • Authorities when required by UAE law or to defend our legal rights

Transfers outside the UAE occur only with appropriate safeguards (PDPL Article 11), such as standard contractual clauses or your explicit consent.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Services and manage your account
  • Fulfill our legal and regulatory obligations (generally up to 7 years for financial and audit records)
  • Resolve disputes, enforce our policies, and comply with law enforcement requests

7. Cookies & Tracking

We use cookies and similar tech to:

  • Enable core site functionality (“session” cookies)
  • Remember preferences between visits (“persistent” cookies)
  • Analyze performance and traffic (third-party analytics)
  • Support personalized advertising (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features.

8. Your Rights Under PDPL

Subject to PDPL Articles 8–12, you have the right to:

  • Access your personal data
  • Rectify inaccuracies
  • Erase data (“right to be forgotten”)
  • Restrict or object to specific processing
  • Port your data to another service provider
  • Withdraw consent for marketing communications

To exercise any right, email abudhabi@criticalpath-UAE.com. You also have the right to lodge a complaint with the UAE Data Office.

9. Security

We implement industry-standard technical and organizational measures—encryption, access controls, periodic audits—to protect your personal data. In the unlikely event of a breach, we will notify the UAE Data Office and affected individuals as required by PDPL.

10. Children

Our Site and Services are not intended for minors under 16. We do not knowingly collect data from children. If you believe we have, please contact us to request deletion.

11. Updates to This Policy

We may update this policy to reflect changes in the PDPL or our practices. Material changes will be posted with a new “Last Updated” date. Continued use after updates indicates your acceptance.

Questions or concerns?
Contact our team at abudhabi@criticalpath-UAE.com or +971 2 641 1207.